Company API disabled error

Anonymous
Not applicable

Company API disabled error

Hi,

I am having trouble getting company information using the Marketo REST Apis. (Describe Company » Marketo Developers )

Everytime I use the call

<REST API Endpoint URL>/rest/v1/companies/describe.json?access_token=<AccessToken>

I always get the Error

[{\"code\":\"1018\",\"message\":\"Company API disabled\"}]}

However when I check on the User Role permissions I have enabled I seem to have access to all of the APIs.

pastedImage_1.png

Is there any other permissions I need to use the Company API?


Any help is appreciated.

Thank you

Tags (2)
3 REPLIES 3
Anonymous
Not applicable

Re: Company API disabled error

No that should give you access. I would contact support to see what is going on.  Also, one other thing, you need to authenticate first, did your authenticate via API before sending this request over?

Anonymous
Not applicable

Re: Company API disabled error

Hi Jamie, Thank you for your response. I believe I was able to authenticate first before calling the API. (use the identity Endpoint /oauth/token?grant_type=client_credentials&client_id=" + clientId + "&client_secret=" + clientSecret) to get the access token and then using the access token to call the api.

Kenny_Elkington
Marketo Employee

Re: Company API disabled error

Hi Aaron,

The Company API is only available for instances where no native sync(MSD or SFDC) is enabled on the instance.