Communication Limits: "Block" or Merely "Delay"?

[Anonymous]

If a lead has reached the set communication limit for the day, will a message attempt to them merely be delayed until the following day, or blocked and never be delivered?

[Jenny_Robertso7 · Accepted solution]

Here is a link to the idea to delay the email send instead of skip it - please vote on it!
https://community.marketo.com/MarketoIdeaDetail?id=08750000000JsP9AAK
 

[Anonymous]

Val,

If the "blocked" email is part of a smart campaign flow, that would be difficult. Josh's suggesstion to create a "delay" option would be really helpful. Thanks!

[Josh_Hill13]

There may be an Idea to enhance this functionality to delay until next open period.

[Valerie_Armstro]

Hi Eric,

If a lead has reached the daily communication limits, Marketo will not send them the email unless the email is marked operational.  If the email is non-operational, you will have to resend the email yourself the following day.