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Comment codes within templates needed in emails

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Gina_Powers
Level 2

Comment codes within templates needed in emails

We are using bullet proof code for some of the images in our templates. We need to use comment codes in the html so that we can code for ESPs that do not read it bullet proof code. We've found that when we use comment codes in the templates, Marketo removes the comment codes when use the template to start an email.

Is there a setting somewhere in Marketo that is telling the system to remove the comment codes in the templates? If it is a setting, I'd like to turn it off. Otherwise, for our bullet proof images to work, we have to go into the html on each email and add the comments. We would like for the comments to remain on the email when we pick the template.
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Gina_Powers
Level 2

Re: Comment codes within templates needed in emails

This issue was eliminated with the new editor.

View solution in original post

3 REPLIES 3
Anonymous
Not applicable

Re: Comment codes within templates needed in emails

I have had issues with Marketo re-writing the code as well. I have yet to figure out a way to keep this from happeining.
Josh_Hill13
Level 10 - Champion Alumni

Re: Comment codes within templates needed in emails

There is no setting for this. I have had issues with Marketo overwriting some HTML, but not comment codes.

Please ask Support so they know about this and do something.
Gina_Powers
Level 2

Re: Comment codes within templates needed in emails

This issue was eliminated with the new editor.

View solution in original post