Re: Clone Programs from Production to Sandbox?

Anonymous
Not applicable
Quick question - can you clone a Program from Production to Sandbox instance?

I know you can do it the other way around - currently can't access my Sandbox to test.

Thanks,
Carrie
Tags (1)
9 REPLIES 9
ridhdhi
Level 1

This is a very old post but I referred it yesterday and learnt that Marketo Support can help here. This is a functionality available upon request, without additional cost to one's subscription, it is available in bi-directional or single-direction way. Based on need, you can request to get this functionality enabled for copying assets from (Prod - Sandbox) OR (Sandbox - Prod) OR (between multiple sandboxes).

Anonymous
Not applicable
We have it enebaled and its a pretty handy feature and works well too. 
Anonymous
Not applicable

Is this feature enabled? I need to transfer from Sandbox to Production? How do I do this?

Kenny_Elkington
Marketo Employee

You'll need to open a support ticket to enable this.

Jep_Castelein2
Level 10
You can only import Programs from Production to Sandbox. If you have emails inside the Program, those will be copied to. 

Support needs to enable the Sandbox to copy Programs from your Production instance (and vice versa, if you want that for future use). 
Anonymous
Not applicable
Actually let me clarify - I need to clone emails from Production to Sandbox
Anonymous
Not applicable
Hi all -
I need to do this today but can't figure out how.  Jep - what link do I ask them to create? How do I do the cloning? It's not an option in the dropdown.
Jep_Castelein2
Level 10
Marketo Support should be able to create that link. 

Jep
Anonymous
Not applicable
Yes, you can clone a program from Production to Sandbox instance.