changing to the new organisation

[Anonymous]

Hi,

I Wanted to know if there is a way to migrate your profile once you change the organization or may be try to change the community email address from official to personal email address, so that i never loose my community points and work i did in the community.

Thanks in advance

[Janet_Dulsky]

Ranvijay Singh​, Chris Johnston​ is correct. Jive made changes to the platform so it no longer supports our form. We are figuring out the best way to reinstate the form. In the meantime, please send me your current Community email and the one to which you would like all your points, badges, etc. moved and I will have my Support team take care of it.

Thank you, Janet

[Anonymous]

Hi Janet Dulsky​ can you help migrate my old profile to this new one too? Thank you.

[Janet_Dulsky]

Joshua Wood​, please send your old email and your new email to jdulsky@marketo.com and I will take care of it.

Thank you.

Janet

[Anonymous]

Hi Janet@...can you help me as well? Need to migrate old profile to this new one.

[Janet_Dulsky]

Diane LoBiondo​, please send your old email and your new email to jdulsky@marketo.com and I will take care of it.

Thank you.

Janet

[ChristinaZuniga]

I opened a support ticket and they pointed me to the right person. It was a pain though.

[Chris_Johnston]

Changed Jobs?

The Form used to live there but it looks broken. Janet Dulsky can help if you send her the old and new emails.

[Anonymous · Accepted solution]

Hi Ranvijay Singh​

I was able to do it.  Scott Wilder​ helped me to get my points transferred.