Changing background color breaks Marketo email templates

Jane_Massey
Level 2

Why would changing a single bg color default in the Marketo Variable Definitions (source code view), saving it and doing *nothing else,* make the drag/drop modules become permanently unavailable in a Marketo template?!

FROM <meta mktomodulescope="true" class="mktoColor" id="body-sec7-bg" mktoname="Body-Sec7 BG color" default="#e0e0e0" />

TO  <meta mktomodulescope="true" class="mktoColor" id="body-sec7-bg" mktoname="Body-Sec7 BG color" default="#fafafa" />

2 REPLIES 2
Dave_Roberts
Level 10

Hey Jane-

If you're using the Edit Code button here, changing anything that is not inside an editable area will break the template.

Screenshot_120218_113210_PM.jpg

There is a warning that shows up at the top when you click into the code to edit it. A better approach here would be to go into your email template and make the change to the metatag there, then re-approve the template and the emails that use that template to push the update thru to this asset.

Screenshot_120218_113059_PM.jpg

Grace_Brebner3
Level 10

Hey Jane,

We would really need to see the whole set of code to be able to tell whether there's another code issue at play here, but I have seen the loss of module functionality happen sometimes from a saving error. As a first step you can always re-save the template and see if that fixes it, or copy the code into a new template and see if it works in an email based on that iteration. If either of those solutions work this was likely just a bug. If neither work there's likely another issue with the code.

Hope that helps.