SOLVED

Change from: from-address in Email template to default for every email template

Go to solution
akshat_goyal
Level 3

Hi,

 

When I am saving this email template and want to make the FROM and FROM ADDRESSS to default test@test.com and after that I save that template and approve it.

 

And create a new email in Marketing activities and hence it shows me the user details in  FROM and FROM ADRESSS instead of the default details that i saved as template. Can't we change this and make the default for every template instead of fetching user information in the FROM and FROM-address fields in email template?

 

Thanks

 

akshat_goyal_0-1709664149323.png

 

1 ACCEPTED SOLUTION
uditmathur
Level 9 - Community Advisor

Default From Label & From Email is applicable per admin user basis i.e. if Admin ABC have made the default as From: ABC & From Email: ABC@----.com than when ever ABC creates a  new email this default will be displayed.

If any other admin user logs in & create a new email the value will be different from ABC & ABC@---.com

 

uditmathur_0-1709727177590.png

 

https://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/email-setup/change...

View solution in original post

10 REPLIES 10