Is there a way to update a field to a blank? A quick outline - in our program, if they click yes, nothing populates in the field of choice in SFDC. If they click no, the field will populate with text. If they click no, but then decide to click yes, we want to be able to overwrite the previous text in the SFDC field to be blank, or basically to remove the text from the field.
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CDV=NULL all caps will erase any field.
To clarify for anyone else that stumbles upon this, you want to use "NULL" in the New Value field, not "CDV=NULL".
I realize that is probably pretty obvious but thought it still needs to be said.
Yes, exactly. CDV=Change Data Value.
Change Data Value: Lead Source = NULL
would be more precise.