Carrying Text Field Formatting Over into a Token in an Alert
We have a couple of forms that include text fields. These fields are used to allow people to tell us what they need help with. Once the form is filled out, an alert is sent to the appropriate person to follow up. Sometimes, these people provide multiple paragraphs of information. The people who recieve the alert, would like to see the text field formatted the way the person who had filled out the form intended it to be. So if there are multiple line breaks, those should be included in the alert. Marketo's out of the box solution does not allow for a way to make this happen. Does anyone have any ideas on how to make this work?