Cannot Request Campaign

Anonymous
Not applicable

Cannot Request Campaign

Hi,

I am trying to run my test lead in a campaign but the campaign that I am requesting is not showing up as an option for me. 
This campaign is active and it is the only campaign existing in the instance but I am not sure why I cannot choose in the picklist when I am trying to run my lead through the campaign. 


Does anyone have an idea why this is happening?


Thanks!!
Tags (1)
4 REPLIES 4
Valerie_Armstro
Level 10 - Champion Alumni

Re: Cannot Request Campaign

Hi Syndney,

Does the campaign you are requesting have a "Campaign is Requested - Marketo Flow Action" trigger in the smart list?  Without the addition of that trigger to the smart campaign's smart list, you won't be able to see it or request it.

Request Campaign: https://community.marketo.com/MarketoArticle?id=kA050000000LAArCAO
Use the Campaign is Requested Trigger: https://community.marketo.com/MarketoArticle?id=kA050000000KytxCAC
Kenny_Elkington
Marketo Employee

Re: Cannot Request Campaign

Hi Sydney,

Does your campaign have the Campaign is Requested trigger with a source type of Marketo Flow action?  Is it active?  Is it n the same workspace as the requesting campaign?
Josh_Hill13
Level 10 - Champion Alumni

Re: Cannot Request Campaign

The target campaign must be Activated before it will show up in Request Campaign.
Anonymous
Not applicable

Re: Cannot Request Campaign

Hi,

Yes, the campaign is already activated.  

No, that trigger is not in place. 
I want to go to the lead database, choose a test lead, and run it in the flow. That's what I mean by "request campaign."  I am not sure why I can't do that.