Cancel A/B Split Test

Anonymous
Not applicable

Cancel A/B Split Test

I need to cancel an A/B split test that ends tomorrow. Tried to file a case but can't access that section of Marketo even though I'm the account admin. Live-chat support not showing up for me. Suggestions?

4 REPLIES 4
Devraj_Grewal
Level 10

Re: Cancel A/B Split Test

Chrissy,

Is this an A/B test through an email program or a challenger/champion A/B test? If challenger, you can declare a winner manually.

Anonymous
Not applicable

Re: Cancel A/B Split Test

Devraj,

It's part of an email program.

Devraj_Grewal
Level 10

Re: Cancel A/B Split Test

Under the "Email" tile in the Control Panel view, you can select "Remove A/B Test".

Anonymous
Not applicable

Re: Cancel A/B Split Test

Ah, my campaign was already approved and sent out the first part of the test. I just unapproved the whole program to stop.

Thanks.