SOLVED

Can you change/edit a description given to an Interesting Moment?

Go to solution
Anonymous
Not applicable

Can you change/edit a description given to an Interesting Moment?

It's clearly the end of the week... Just realized that an interesting moment assigned to some folks had an error in it (typo), and hoping to fix it. That said, I can't quite see how one would do this. I don't want to create a "new" interesting moment with a new description (we qualify some leads based on interesting moments, so I don't want to give anyone more moments than they've truly had). That said... is there an easy way to approaching a text-swap for a description already provided?
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: Can you change/edit a description given to an Interesting Moment?

Jen,

Currently that option is not available. As you see in the lead's record under the Lead Info tab, the interesting moment fields are not editable and there is noway of editing them in Marketo Sales Insight in SFDC either. With that in mind, it would be a good idea to suggest that enhancement in the Ideas section of Community. The product management team will then take a few things into conisderation and decide whether or not that enhancement will make it into the next release. True suggesting an idea won;t help you now but can you guarantee that there won;t be any more typos in the future?  My two cents ..

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Re: Can you change/edit a description given to an Interesting Moment?

Jen,

Currently that option is not available. As you see in the lead's record under the Lead Info tab, the interesting moment fields are not editable and there is noway of editing them in Marketo Sales Insight in SFDC either. With that in mind, it would be a good idea to suggest that enhancement in the Ideas section of Community. The product management team will then take a few things into conisderation and decide whether or not that enhancement will make it into the next release. True suggesting an idea won;t help you now but can you guarantee that there won;t be any more typos in the future?  My two cents ..
Anonymous
Not applicable

Re: Can you change/edit a description given to an Interesting Moment?

Will do Romer. Thanks!