Can't access design studio assets after updating router/modem. Any suggestions?

[Cheryl_Pederzo1]

I  know this is bizarre but I just bought a new router/modem this weekend and now when I try to edit any design assets, it just times out and never loads.  I know it is the router because if I connected to a different network, everything is fine. The new router is a Netgear.  Any one have similar problems or suggestions?  So far the Marketo Design Assets are the only thing I seem to have problems loading.

[Grégoire_Miche2]

Hi Cheryl,

Try cleansing you caches.

Greg

[Cheryl_Pederzo1 · Accepted solution]

In case anyone else comes across this, I discovered the problem.  The firewall on the router was blocking access. When it was turned off, access was restored.  It only appeared to affect access to the design studio.