Can Marketo Track Mobile Phone Open Rate?

Anonymous
Not applicable

Can Marketo Track Mobile Phone Open Rate?

I've been looking to test responsive design email templates but I think there is one major key data point that I am missing...the open rate for desktops versus mobile devices. Is there a way that the open rate can be segmented into desktop opens and mobile opens?

Thanks!
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3 REPLIES 3
Anonymous
Not applicable

Re: Can Marketo Track Mobile Phone Open Rate?

Not currently supported in Marketo, but it's probably something that is in the works as more and more marketing shifts to mobile.
Anonymous
Not applicable

Re: Can Marketo Track Mobile Phone Open Rate?

This sounds like a great idea Mike, and certainly would be possible for Landing Page visits at least, as Marketo tracks and stores the user agent information on LPs. I'd suggest creating an idea thread on the community so Marketo take notice 🙂
Alok_Ramsisaria
Level 10

Re: Can Marketo Track Mobile Phone Open Rate?

Just a thought, I hope this may work to give some insights.
In your email, you can add a blank page URL/Blank image, which will be called when any user opens this email. Now, if you have Google Analytics code implemented, you can track the traffic to this URL/Event for each of the device. 
Marketo doesn't support this currently but some email marketing service providers have started tracking this.