Re: Can I cancel already sent email?

Anonymous
Not applicable
We've already sent an email and would like to cancel it. Is it possible to do so and not have unopened emails be deleted? 
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4 REPLIES 4
Anonymous
Not applicable
Hi Anna,

Here is the emergency abort instructions:

https://community.marketo.com/MarketoArticle?id=kA050000000LBtPCAW

 
Anonymous
Not applicable
Thank you Stephen and Dory. In the case of aborting the campaing. What would I need to do? 
 
Dory_Viscoglio
Level 10
Like Stephen said, until the email has been sent you can abort the campaign, but once emails go out they cannot be recalled. 
Anonymous
Not applicable
I don't believe this is possible. Once it's delivered to an inbox, I think it is delivered. You may be able to cancel the next attempt to deliver soft bounces that are still pending, but I don't believe that is possible either.