Can an email triggered by a form entry be sent from the email address of that user

Anonymous
Not applicable

Can an email triggered by a form entry be sent from the email address of that user

Hi there,

I would like the following to happen:

* A user completes a form
* The contents of the form entry are forwarded to a designated email address
* The 'sender' of that email needs to be listed as the user who completes the form.

If someone could let me know how to do this, or forward me to a page on the commnunity, that would be greatly appreciated!

Cheers,

Sarah

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1 REPLY 1
Kim_Allen
Level 10

Re: Can an email triggered by a form entry be sent from the email address of that user

Hey Sarah,

Sounds like you may be wanting to send alerts to ppl internally when this particular form is filled?

Alerts:https://community.marketo.com/MarketoArticle?id=kA050000000LA3VCAW
Tokens:https://community.marketo.com/MarketoArticle?id=kA050000000LBvaCAG

I'd recommend not using the token of the sender in the from email address, as if there are auto-replies (from out of office, etc) you won't want them to recieve the email. I'd use first/last name in the subject line if you need an identifier.

Hope this helps!
Kim