Can a Smart List be filtered to include people who have had Salesforce Sync errors?

Will_Thomas
Level 3

Can a Smart List be filtered to include people who have had Salesforce Sync errors?

It's easy to see in a lead's activity log if they've had a sync error, but is there any way to set up a list to include everyone who has had an error within a time frame?

1 REPLY 1
Grégoire_Miche2
Level 10

Re: Can a Smart List be filtered to include people who have had Salesforce Sync errors?

HI William,

No unfortunately, this is not possible.

If you are talking about new leads, though, there is a workaround : filter on :

  • lead.SFDC Type is empty (meaning the lead is only in Marketo and not in SFDC )
    • and
  • member of smart campaigns which triggered a sync (meaning a sync was at least tried).

But this will not work on existing leads.

There are a couple of ideas there to vote for :

-Greg