Re: Campaign is requested showing up in activity log but not running?

Jananim
Level 1

Campaign is requested showing up in activity log but not running?

Hello, 

 

I requested a campaign for ~70 people to send them a specific content download. It is showing up in their activity log that the campaign was requested but none of the steps are showing on their activity log. Does anyone know if I should just wait it out or re-initiate the campaign? I requested a few more campaigns in a short amount of time so not sure if its a just queue issue. 


Thanks!

4 REPLIES 4
Kaitlyn_Simko
Level 4

Re: Campaign is requested showing up in activity log but not running?

Are you able to provide some screen shots?

Tags (1)
Jananim
Level 1

Re: Campaign is requested showing up in activity log but not running?

Sure! This is what I'm seeing with no further actions. THere is no pending campaigns in the queue either! screenshot.PNG

Floyd_Alvares2
Level 8

Re: Campaign is requested showing up in activity log but not running?

Hi @Jananim 

Are there any other filters on the requested campaign smart list that may not be qualifying the records?

SanfordWhiteman
Level 10 - Community Moderator

Re: Campaign is requested showing up in activity log but not running?

Methinks Kaitlyn means screenshots of the Smart List tab for the requestable campaign.

Also bear in mind the # of times someone is allowed to qualify (Schedule tab).