Blank alert for New MQLs

Carlos_Barrera
Level 2

Blank alert for New MQLs

I have a strange problem in the smart campaign that qualifies the new MQLs. normally the campaign works well, but lately, I have received alerts without 
information about the contact (blank alerts) and also it does not register the activity of this
new MQL in the campaign but still sends the alert. I reviewed the campaign and everything is in order,
Thanks for your attention
2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Blank alert for New MQLs

You'll need to move the thread to Products‌ (Move link at the right). This isn't a support space.

After moving, add a screenshot of the Activity Log with the Send Alert activity. Something tells me it's being sent by another campaign.

Carlos_Barrera
Level 2

Re: Blank alert for New MQLs

Thanks. I will do what are saying. Thanks

On Mon, May 13, 2019 at 4:01 PM Sanford Whiteman <