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Re: Birthday Email- Soft Bounce- set up question

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Dory_Viscoglio
Level 10

Re: Birthday Email- Soft Bounce- set up question

The power of being able to log into another instance

Anonymous
Not applicable

Re: Birthday Email- Soft Bounce- set up question

I noticed this when I was creating the new one.  #tokenfail  It's hard being a party of one sometimes.  Thank you!

Roxann_McGlump1
Community Manager

Re: Birthday Email- Soft Bounce- set up question

It's an easy mistake to make.  I just pointed it out here because a lot of people don't realize token failure can cause a soft bounce, and they try to troubleshoot it as a deliverability issue instead.