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Josh,
Are you recommending those statuses at the engagement program level? I think so, but want to make sure. I think that is right, but you also need some tracking at the individual email level. I do not like doing manual roll-ups of email programs to a engagement program snapshot. I would rather just report at the engagement program and then drill down for deeper analysis.
I know there are a lot of people that just use member, engaged, not in program.
The post before yours said something about setting up a nurture in a nurture program. Not sure if you can even do that. Can you?
Any other thoughts?
Thanks,
RM