Re: Best practice to deal with active scheduled batch and trigger campaigns during change window of Marketo SSL implementation

Anonymous
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Best practice to deal with active scheduled batch and trigger campaigns during change window of Marketo SSL implementation

Hi,

We are going to implement SSL certificate at our Marketo environment. One of the steps that Marketo recommend around the change window is to do not run mailing campaigns.

At our environment, we have three kinds of active campaigns
1. Batch campaigns with no schedule. This is one-time batch (Use “Run Once”)
2. Batch campaigns with recurrence schedule
3. Trigger campaigns

I think we can skip consideration of #1 for Batch campaigns with no schedule. However, for #2 and #3, could anybody who has experiences of SSL immplementation share with us best practice on how to handle those two kinds of active campaigns? Is it necessary to remove recurrence schedule for batch campaign (#2) and deactivate all active trigger campagins (#3) during the change window ? We have many active campagins and it would be time consuming for us to deactivate one by one.

Thank you very much.
Regards,
Taworn
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Anonymous
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Re: Best practice to deal with active scheduled batch and trigger campaigns during change window of Marketo SSL implementation

Hi Taworn, 

Did support advise of a plan for handling this?  I'd imagine they'll have more experience than anyone in the adjustments customers hould make to accomodate the change.  

Would be interested in hearing their input.
Anonymous
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Re: Best practice to deal with active scheduled batch and trigger campaigns during change window of Marketo SSL implementation

Hi all--

Curious to know if there was a solution found for this.  We are implementing the SSL certificate, but Marketo has communicated that there is no way around deactivating all of the trigger campaigns.  We have far too many to deactivate one by one -- this alone could take weeks to turn off and weeks again to turn back on.  Looking for suggestions / hearing others' experiences with working with Marketo on this.