Bad day: when Marketo silently mangled templates and pages

[Anonymous]

In the words of Jackie Chan Adventures "bad day, bad day, bad day!"

Surely, there are many of us who work with templates simply copy/paste externally created code into the Marketo editor, and put our faith in the "approve and close" function to do a proper code inspection, report any and all issues, and then, if it's all good, close the tab/window. Well, I experienced the dreaded "silent failure" today.

Try this HTML template, for example, to create a "guided template". [ marketo-hates-raiased-mc.html · GitHub  ]

Marketo's editor will happily save and close. Re-open it for editing. Did you lose all the data after the second "Food"? I totally did

I was left with only a portion of my template. The rest was amputated. [ marketo-ate-my-work.html · GitHub  ]

We're paying good money for this database system. It shouldn't mangle the data. This error ruined a good number of pages that were updated in a long batch, manually performed.

Fix it, please, by processing it properly.

Originally written at, and requesting vote-ups:

[Justin_Cooperm2]

It is this character that is causing issues:

http://www.fileformat.info/info/unicode/char/1f16a/browsertest.htm

It's not supported in most fonts, but we'll look into what's happening.

[Anonymous]

It is indeed that character.

My use case for it is that I'd add a font to enable displaying that character.

When it is raw, it ends up doing magical things to Marketo. Σ(･ิ¬･ิ)