Automate Channel Steps?

Anonymous
Not applicable

Automate Channel Steps?

Is there any way to automate channel steps?? 

I have channels set up with steps identical to these. 
https://community.marketo.com/MarketoArticle?id=kA050000000LNJtCAO

Right now my coworkers are setting up smart campaigns manually for EVERY program to control how people flow through these steps. 

Is there a way to do this globally. For example have a smart program that says "If a user views and email for an email channel program, change the status to viewed.

This type of functionality would cut out about 5-8 smart campaigns on a program-by-program basis for my company. It would save us TONS of time.  

 
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Josh_Hill13
Level 10 - Champion Alumni

Re: Automate Channel Steps?

Interesting idea. Post it!
 

The easier way is to setup Program Templates and a guide so that everyone knows what defines each Status for each type of Program. But you must have separate flows for each status. Cloning a template and then updating these flows is the best way so far.