We are just getting started with our implementation. Do you have any feedback or insight to share?
Couple of things -
Hope this helps!
Hi Brigid - one more question for you. (Sorry you seem to be the Marketo/Gainsight expert on here so thank you!) Have you tokenized much using Gainsight and if so, what limitations did you find? We are hearing from Gainsight that we cannot add tokens to anything beyond the contact level which was one of our biggest expectations going into the integration.
We haven't done a full blown MKTO/GS connections so not totally familiar with the tokens and to what degree they can be generated. That being said, GS is built very much on the basic SFDC architecture so it would make sense that only values at the Contact (or maybe Account) would be available for tokens.
I'll keep my eyes open and let you know if I find anything more!