Re: Are you having problems sending operational emails?

Anonymous
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Are you having problems sending operational emails?

Is anyone else having issues sending operational emails since the April 19th, 2013 release?

Starting 4/19/13 all of our operational emails sends are resulting in a soft bounce error of "System send failure: Error: email doc is invalid".

Curious if anyone else is running into this issue.
2 REPLIES 2
Anonymous
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Re: Are you having problems sending operational emails?

The only operational email bounces that we've had since 4/19 were hard bounces due to an unknown contact.  You should open a case with tech support.
Anonymous
Not applicable

Re: Are you having problems sending operational emails?

Not aware of any problems here.