API call not populating Date/Time field

[Valerie_Armstro]

Hello all -

In what format should a date/time value be passed into Marketo via the Web Service API?  We are setting up an API call and are having problems with getting this data to populate in Marketo.  This date/time field is synced to Salesforce, where the format is MM/DD/YYYY 11:11 AM.

Thank you in advance for your help.

[Grant_Booth · Accepted solution]

Hi Val,
 

I ran a test in a campaign using the {{system.dateTime}} token, and the value populated as 2014-07-11 09:29:07

Try that?

[Valerie_Armstro]

Hi again Grant -

The developer I am working with on updating the date/time field in Marketo attempted to pass the value in the format you suggested, but we are finding that the field isn't updating. Are there any additional factors that could affect the field from updating? 

Thank you,
-Val