Anyone experiencing issues in receiving email notifications for threads that you follow?

[Dan_Stevens_]

Over the past few days, I'm noticing that I'm not receiving all email notifications when comments are provided to discussion threads that I follow (which happen when i participate in a discussion thread; or manually follow (inbox) a discussion thread).  It's very sporadic.  I may get one for a single thread, but all future ones aren't making it to my inbox.  I've already investigated this extensively with our own deliverability team and nothing is being blocked - or sent to quarantine - from anything "@marketo.com".  They've whitelisted everything.

[Darrell_Alfons2]

same, I don't really get notifications for threads I follow anymore. I used to get them for convos I had bookmarked, but that doesn't seem to be happening anymore.

[Dan_Stevens_]

And of course, ironically, I received an email notification with your reply, Darrell Alfonso​!   It seems that I receive the first one, then none thereafter. This thread is a good example: New email domain deliverability   I received the first reply, but none thereafter.

[Janet_Dulsky]

Dan Stevens​ and Darrell Alfonso​, please confirm that your preferences have not changed -- should be Inbox Activity/Email/All Activity.

Thanks, Janet

[Dan_Stevens_]

Nothing's changed on my end.  I am, however, receiving them sporadically.

[Janet_Dulsky]

Thanks, Dan Stevens​. I'm working on this with Jive support.

[Dan_Stevens_]

Interesting.  If it really is an issue on Marketo's end, I hope they get it fixed.  Otherwise, it'll be real challenging to keep members engaged - especially those that are part of active discussions.

Janet Dulsky​

[Janet_Dulsky]

Dan Stevens​ and Darrell Alfonso​, thanks for the heads up. I will report this to Jive support and get back to you as soon as I hear.

Janet