Getting the following error when trying to approve an email:
An error ocurred while rendering this email
Other than the fact that "occurred" is spelled incorrectly - anyone know what the deal with this error is?
EDIT: attached a screenshot
Looks like this is a universal MKTO problem - just tried to approve an email on a different instance and got the same error.
Can anyone else confirm that they are getting this error?
i am as well.
Yep - we're getting it too. Can't approve or send tests of any emails.
Yep. Struggled with this all day today. Support told me it was a Script in my custom template. I've used that template 700+ times!
hmm, I got this same error over the weekend while trying to approve an email. A waited about 15 minutes and tried again - with no error.
Hi Malik,
As you can probably tell this impacting several instances. I chatted with a support rep and he advised that they are aware of the issue and are currently working to rectify the problem. I didn't receive an ETA or anything on the fix, though.
I am OP - just posting under a different user name.
Now I'm having issues with sending sample emails.
I'm having a similar issue as well this morning.
Extremely frustrating. Had to send out a time sensitive email without being able to view a sample, and ended up with an error in the email >_<
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