Adobe Connect URL unique URL token does not work

[Anonymous]

Hello,

I am trying to get the {{member.webinar url}} to work. When I enter the token in a confirmation mail for a webinar registration no URL is showing.

Does anyone know, how I get the URL to show up ?

Thanks

[Marie_Ligier]

Hi Kristin,

When you say the no URL is showing, are you looking at your email with the email preview?

If so, it is normal as the tokens must refer to a lead. To make sure the tokens work properly, you should test it sending it to yourself.

Marie

[Anonymous]

Hi Marie,
 

No I registered for the webinar and looked at the confirmation mail sent via marketo which has the token included.

Progession statusses work and I am also listed as a participant within Adobe connect.

 

[Kimi_Heskett1]

Kristin, if you have statuses up and running and the webinar connected then it should be working. I'd open a support case!

[Anonymous]

Could it have something to do with the Adobe Version used ?

We are using Adobe Connect 9

[Anonymous]

Hi Kristin,
I read the integration manual couple days ago and as far as I remember you have to have your progression status change to "Registered" BEFORE you could send an email with a conformation and a url. Can this be the case?
Best,
Boris