Adding Programs instead of individual emails to Engagement Program (will contact receive twice?)

[Anonymous]

Hello -

My engagement program is using programs in its streams (instead of individual emails).

If a contact has a member status (of any, i.e. Sent, Opened, Engaged) in a particular program, if that contact was to come across that program again (say in a different engagement stream), will the be sent the email triggered in the Program or pass through to the next?

Thank you.

[John_Clark1 · Accepted solution]

Hi Roy,

Kristen Carmean​ wrote a blog on this subject that I think would be helpful for you.  You can find it here Engagement Programs with Nested Programs: When do you really get that email?

John

[Anonymous]

Thank you!  I knew the answer was out there but unfortunately, writing my own question appears to be the easiest way to find answers.