Add to Marketo Campaign from Salesforce.com is empty

[Anonymous]

Hi,

I'm trying to find a way to allow my sales reps to pause stream cadence of some nurturing campaigns from Salesforce.com - I'm sending a temporal offer in the nurturing campaign and I don't want some people to receive that email.

I was thinking maybe using "Add to Marketo Campaign" and create a campaign that allows me to set up rules in Marketo to pause those people.

The problem is I can't see any campaign in Salesforce when I click Add to Marketo Campaign.  Is there anything I have to do in the campaigns/programs in order to see them in Sales Insight in Salesforce.com?

Any other idea on how to do that?

Thank you.

Irene.

[Grégoire_Miche2 · Accepted solution]

Hi Irene,

This smart campaign has to be a triggered campaign with the following "campaign is requested" trigger:

And the smart campaign has to be activated.

-Greg

[Anonymous]

Thanks a mill Greg, that's what I was missing.

[Anonymous]

What Flow step do you need to use after you use the Request Campaign trigger? I've added this trigger as Smart Campaign, but still can't see it in SFDC.

[Anonymous]

It won't show up until the campaign is activated.

[Anonymous]

Once you activate the campaign it should show up in Salesforce.
I created 3 Smart campaigns with different flows, one to add people to the campaign, one to pause them and another one to unpause them.