A HUGE amount of leads are not included in a campaign. Any idea why? Or have an idea for a smart list I can run to figure it out?

Anonymous
Not applicable

I've read prior discussions on this topic, but I can't for the life of me figure this out. 

Their are 14k leads in a stream in an engagement program. An email went out yesterday, and only 500 received it. No one is marketing suspended. Only around 50 are unsubscribed. Only 2 people have no email address. Around 1500 emails are invalid. I'm lost as to why the rest were not included. Does anyone have additional ideas? Thanks!

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6 REPLIES 6
Josh_Hill13
Level 10 - Champion Alumni
Then they must be Invalid, Suspended, Blacklisted, or Unsubscribed.
Anonymous
Not applicable
To be clear, it says: Skipped, lead is blocked. 
Anonymous
Not applicable
Nope. Only about 20 people have exhausted content. And no one is blacklisted.

And all that it says in leads' activity logs are that they're blocked...
Chris_Vanderma1
Level 4
Another thought. Have people reached their maximum number of daily or weekly emails?

Best bet is to find a lead who you think should have received the email but didn't, then look at their activity log.
Josh_Hill13
Level 10 - Champion Alumni
Well, maybe not everyone is scheduled to get a cast. Is anyone exhausted?
Anonymous
Not applicable
Check your blacklist within your lead database. Your blacklist leads will not get the email,