A/B test program won't run

Anonymous
Not applicable

A/B test program won't run

I have two newsletter campaigns that I scheduled using A/B testing to run yesterday, a 4 hour test, and both over 12 hours later still say 'Waiting to run'. Has anyone else run into this issue? I have double checked my Smart List and Program set up are correct, the email is approved, the A/B test and schedule is set up and the Programs are approved.
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Kim_Allen
Level 10

Re: A/B test program won't run

Hmmm usually it does that for maybe 10 mins or so as it's queing up the list etc. I'd put in a support ticket and get them to look at it. -Kim