Triggers Which Can Be Used Across Workspaces

[Brian_Law_MKTO]

Here is a summary of which triggers can be used across workspaces.

Any of the Email triggers since “Contains” is available

• Clicks Link in Email
• Email Bounces
• Email Bounces Soft
• Email is Delivered
• Opens Email
• Received Forward to Friend Email
• Sent Forward to Friend Email
• Unsubscribes from Email

Examples:

Additional Triggers since “Contains” is available

• Fills Out Form
• Program Status is Changed
• Visits Web Page
• Clicks Link on Web Page
• Added to List
• Removed from List
• Engagement Program Cadence Changes
• Engagement Program Stream Changes
• Has Interesting Moment
• Score is Changed
• Sent Alert
• Revenue Stage is Changed

Examples:

Have a good naming convention is super helpful when you have triggered smart campaigns reacting to activities across workspaces.

[Grégoire_Miche2]

Hi Brian,

Why does a trigger need to have the "contains" operator to be used across workspaces ?

-Greg

[Brian_Law_MKTO]

Hi Greg, Marketo doesn't see/select (e.g. index) assets, programs, forms, etc across workspaces. You can only see/select the assets, programs, forms in the workspace where you are building the triggered smart campaign.