Currently, the Outlook plugin is supported for the 2003 thru 2010 Outlook platforms. Can you please add the 2013 edition of Outllok to the supported editions?
Almost a year late. I am a huge marketo fan but this is a complete disregard for your customers, and one which has made me look bad in front of our CEO and CTO for months now. Maybe next time postpone the coloring books and focus on functionality your clients need to support their organizations. Sorry if harsh, but it is true.
The sooner the better on this one, April seems too far out. Like everyone else on this thread we are in the process of rolling out 2013 to our sales team. I just left a meeting with my entire sales team and they are EXCITED to use the plug-in but by April the excitment will be forgotten. I needed this yesterday!!
Response from Marketo this morning. These are the lies we have been fed, take notice
"So currently we actually don't have a specific timeline on the Outlook 2013 plugin. The reason behind this is due to the fact that most of our customers are still using outlook 2010.
That and the Outlook plugin is only a smart part of the Marketo experience, and while we strive to live up to all of our awesome customers expectations, our developement team is working hard to bring a faster, more streamlined Marketo.
I am sure that once we are done refreshing Marketo, how it works, and the hardware that makes all of this possible, our developement team will begin work on the plugin. "
Naor, was that response from tech support? If so, I've found that they don't always know what's going on and have given me some pretty bizarre answers. In the product roadmap session at Summit two days ago, Arjun said it would be early summer 2014. I asked him if May was considered early summer and he said yes. They have been saying April for some time and I reminded Arjun of that, but I'm not sure that they can get it in this month - I really hope so for everyone's sake that they do though.
Elliott it was tech support, i didn't know who else to contact in my fit of rage. LOL. Thanks for updating. I still think the left hand should know what the right is doing, don't you? I'll hold my breath for May.
Agree that Product Management should keep the tech support guys informed. They may be doing it, but if you're speaking with first tier support, they may not be remembering, understanding and translating the communications they receive as well as the upper tier support folks.
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