Support Enhancements: Provide a search feature and include date in listing

[Dan_Stevens_]

We have hundreds of closed support tickets.  Often times we have need to refer to a closed ticket.  It's near impossible to find a specific support ticket since they are not date-stamped within the list and there's no way to search for a specific case.  Please add the ability to search and include the date within the listing.

[Kenneth_Law]

Great idea Dan.  We can certainly look at some type of search for cases, but that development might take a bit of time and be a little complicted also.  What we can do in the meantime is adjust the case list and see about adding a date column for Date Open and Last Date Modified/Closed.