Option To Pause Duplicate Lead Score Summing during merge

Option To Pause Duplicate Lead Score Summing during merge

After spending some time with support I was dissapointed to find that there is no way to override Marketo's default setting to sum lead scores when merging leads. I understand that in many cases summing the scores is desireable, but in the event that it isn't, this functionality is very inconvenient. It would be nice to be able to turn it off for a period of time when merging duplicate leads with scores that should not be summed. 
2 Comments
Anonymous
Not applicable
If the two lead records have different scores in their score fields, those score fields are displayed in the merge dialog box and you can choose which one to keep or specify a new value based on their sum if you wish (see screen shot below).

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kh-lschutte
Community Manager
Status changed to: Open Ideas