New Trigger: Account Owner Changes

New Trigger: Account Owner Changes

I'd love to have a trigger available for campaigns based on when an Account Owner changes in SFDC. Our Account Owner data is much more reliable than our Contact Owner data. While we can certainly run campaigns to keep Contact Owner data more up to date so it matches Account Owner data, it would be easier to maintain if we could keep better track of when an Account Owner gets updated.

Edit: June 2016 - just to clarify, this idea is marked as "Already Have It," but it is not in fact part of the platform.

9 Comments
hena_wells
Level 5

Hi Marcie,

Try triggering off the field Account Owner Email Address using a Change Data Value flow action.

Thanks

Aj
Anonymous
Not applicable
That is not an available option in the Data Value Changes trigger.
Mark_Farnell
Level 5

I cannot see an option for Account Owner Email Address in Data Value Changes either.  If it's marked as Already Have It, would someone please tell me where that is?

Anonymous
Not applicable

There is an 'Owner Changes' trigger - is that what they're referring to ? It doesn't reference SFDC or account owner, just says 'Owner changes' so i am not sure.

Anonymous
Not applicable

No, that one refers to "Lead Owner"

Anonymous
Not applicable

Were you able to find the solution to this per chance? I'm on the same boat at the moment and looking to pause member's cadence when account owner changes.

Anonymous
Not applicable

Unfortunately, no. I have a campaign running nightly that updates Lead Owner to be whatever the Account Owner is, and I do regular audits of Account Owner.

Carl_Delafonta2
Level 2

Anyone knows if this will be added to Marketo soon ? I'm also looking for this feature.

kh-lschutte
Community Manager
Status changed to: Already have it