More flexibility when merging leads

More flexibility when merging leads

Right now, we have no control over what fields are merged when duplicate leads are merged. Because of this, fields such as Lead Score and Demographic Score are getting merged and the scores in the fields are getting summed.

We should be able to select which fields get merged and which ones are ignored. Ideally, we can dictate exactly how each field is handled during the merging process (sum, concatenate, replace, mathematical logic, etc).
1 Comment
kh-lschutte
Community Manager
Status changed to: Open Ideas