Make URLs to Articles in the Community Human Friendly

Make URLs to Articles in the Community Human Friendly

Currently URLs for articles in the community are of this format:

https://community.marketo.com/marketoideadetail?id=08750000000JiR8AAK

This gives no human readable information whatsoever. I keep lists of links that I need for reference, and I have to make my own notes about what they point to. The ideal would be something like this:

http://community.marketo.com/make-this-community-publically-readable

I understand that this causes additional chanllenges with needing to create a slug that can be used to lookup the article. I also understand that this system is likely purchased software and not built internally within Marketo, making changes to how it works unlikely.

What I would suggest is instead adopt a URL format like this:

https://community.marketo.com/08750000000JiR8AAK/make-this-community-publically-readable

This way you keep the id information you need in the URL, but the title is there as a well.

You could even translate that link to the original format using mod_rewrite without making changes to the backend system. That would only solve one direction of things, though as the redirect after new submissions are made/when search results link to articles would also have to be updated to include the title information in the link.
2 Comments
Anonymous
Not applicable
Thank you Ryan...
Got it down on the list....
Keep sending your thoughts to us. 
The detail you provide is really helpful
kh-lschutte
Community Manager
Status changed to: Open Ideas