Include an icon next to invalid email addresses

Include an icon next to invalid email addresses

I constantly come across invalid email addresses that have been uploaded by some of our marketers. The biggest issue are those email addresses that include a space after it (still not sure why Marketo cannot remove any extra spacing during the list import process - if you agree, vote this up here).  I've noticed other email addresses that contain an extra period, for example.  Unless you physically open the lead record - and see the red squiggly line - there's no indication whatsoever whenever viewing leads in list view.  It would be incredibly helpful to include an icon of some sort next to each lead record to indicate an invalid email address is being used.
2 Comments
Elliott_Lowe1
Level 9 - Champion Alumni

In your list view, you can add a column for Email Invalid next to the email address.  Unfortunately the Email Invalid field is not changed to 'true' unless a category 2 email bounce results from sending the email.  However many of the malformed email addresses in Marketo are not actually sent because it recognizes that they have invalid email addresses and it creates a Soft Bounce activity whose detail is 'System send failure: To address parse error' or 'System send failure: Email injection error.  You can create a smart campaign that sets the Invalid Email field to 'true' when one of these soft bounces occurs. 

Please vote for , which would ensure that these invalid email addresses with the red squiggly line have their Email Invalid field value set to 'true'.

kh-lschutte
Community Manager
Status changed to: Open Ideas