Improve gamification with priority support

Improve gamification with priority support

As much as I enjoy badges, wouldn't it be great if the top contirbutors in the community receive useful privileges?

I propose the top ten monthly contributors to the community receive priority support for free.  This works because contributing to the community naturally leads to better support questions, so the actual cost of providing priority support will be lower.

This also gives those will full time jobs and ROI justification to be answeing questions on the community forum all day.  
2 Comments
Kenneth_Law
Level 10
Great idea Steven,

We certainly like the concept and we will certain look into ways to implement something along those lines.  To expand on the idea, perhaps aside from just priority escalation for cases (which might be a little complex to track and execute from a support entitlement perspective), we offer options for the top contributors for limited priority support, mentoring sessions, campaign/program reviews, etc.
kh-lschutte
Community Manager
Status changed to: Open Ideas