Enable to resend a new user connection link

Enable to resend a new user connection link

Today, when a new user connection link is expired and the new user never connected, the admin has to delete it and recreate it. A time-waster...

This idea is that it should be possible to resend the connection link without deleting the new user.

-Greg

5 Comments
Dan_Stevens_
Level 10 - Champion Alumni

I can't tell you how many times we experience this - so frustrating.  Especially since most first-time users often don't click the link to establish their password within 72 hours.

Grégoire_Miche2
Level 10

IMHO, this is one of the feature that is required to make Marketo more "enterprise-scale".

-Greg

Dan_Stevens_
Level 10 - Champion Alumni

What makes this process even more frustrating is the fact that when you delete a user who didn't take action within 72 hours, you'll often get this error when trying to add them again:

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Sometimes you need to wait several hours before inviting them as a new user again.

Grégoire_Miche2
Level 10

Yes, very true

kh-lschutte
Community Manager
Status changed to: Open Ideas