Enable the Marketo user to create SFDC debug log to trouble shoot sync errors

Enable the Marketo user to create SFDC debug log to trouble shoot sync errors

SFDC API provides a way to create and retrieve a debug log (see ApexLog | SOAP API Developer's Guide | Salesforce Developers ). Of course, a SFDC admin can go to SFDC, create the log, then trigger a lead sync in Marketo and retrieve the log manually in SFDC.

This idea would be to use this API to automate that process. A "get SFDC debug log" check box would be provided on the "sync lead to SFDC" flow step for admins only and on manual flow steps only. When checked, the flow step would include the creation and retrieval of the debug log (detailed ). When the flow step is completed, the marketo admin would be able to download the log file.

This would enable to debug sync errors without needing to log to SFDC to do so.

-Greg

2 Comments
Anonymous
Not applicable

Great Idea!  We should have this.

kh-lschutte
Community Manager
Status changed to: Open Ideas