Email dashboard should track the sends/opens from that program only

Email dashboard should track the sends/opens from that program only

Before we use the new Email program to send out our monthly newsletter, we use a separate smart campaign in our testing folder to send out the email to the Marketo deliverability tool. The Email Program dashboard is recording that deliverabilty test send/click/open even though it was from an unrelated smart campaign - it seems to be pulling all data for that email asset. Unlike the email performance report, where it makes sense to track by the email, if this is truly an "Email Program Dashboard", designed to use for one-time sends, the reporting should look at the actions that happen within/from that program, not those linked to the email asset.
3 Comments
Anonymous
Not applicable
Here's an example of what this does to the dashboard...
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Joey_Forcelli1
Level 5

I myself have run into the same issue with the email program.  I typically test my email by sending it to myself to make sure the tokens are displaying as anticipated and that the rendering is fine.  Once I load it into the email program I get a dashboard pop-up and can't continue with my email program setup.  I thought this was a glitch but the support team confirmed that this is supposed to operate this way.  As they stated, the dashboard is for the email asset not the email program.  I really think this should be fixed.

kh-lschutte
Community Manager
Status changed to: Open Ideas