Click to refresh a Smart List

[Anonymous]

We have a smart list as part of our nurture campaign. Under a different program, I uploaded new contacts that should've been caught by that smart list triggers, but they were not. I went in and added a new filter to the smart list which then picked up all of the contacts, including the new ones. However, that is cumbersome.

In the status window, the smart list shows the time that the list was last run, but the only way to force it to run again is to change the filters. It would be helpful to have a button that says "Refresh" so that it goes and looks for all leads that meet the criteria established in the smart list.

Thanks!

[Anonymous]

Carey,  is your smart list in a smart campaign? If so, is your smart campaign a triggered smart campaign?  It would be helpful if you could include a screen shot of your smart list and filters to better understand your issue.  There is a refresh button at the bottom left of standalone smart lists and for smart lists in non-triggered smart campaigns, you can have the smart list re-evaluated by going to the Schedule tab in the smart campaign and it will show the number of leads that qualify to be in the campaign.

[Anonymous]

Also, if you click on the number in the bottom right-hand corner of a Smart List it will re-run the whole thing.