Problem: Marketo has no way currently to pause the sending of ALL emails in an instance.
Impact: When Marketo has an outage that results in redirects not working for all links, this creates a very poor experience for email recipients. In this case (Recent outage#202305030020), the 404 page is not descriptive or helpful for the recipient, and they are more likely to unsubscribe and not trust our brand. We also continue to perpetuate the issue as emails continue to send emails with links that will not work.
Suggestion: Build a way for Marketo admins to pause and later reactivate sending of ALL emails across an instance.
.png)