Ability to delete items from a lead's Activity History

Ability to delete items from a lead's Activity History

There are instances when I know incorrect activity has been associated with a lead.  I would like the have the ability to delete activities that are incorrect, so that their activity history is accurate.
4 Comments
Anonymous
Not applicable
I am not sure you can have an incorrect activity log, unless you have set up something incorrectly - like change program status for example?

Sorry I couldn't be of more assistance.

Andy
Anonymous
Not applicable
I've had instances when a lead will forward a tracked email, resulting in Marketo tracking their recipient instead of my lead. 

I've also had instances when I have opened a tracked email I sent to a lead (sometimes in Salesforce to remind myself of our last interaction), and Marketo will start tracking my activity in the lead's activity history.  Once I notice it, I clear my browser to stop the tracking, but I want a way to remove the incorrect activity history from Marketo.
Anonymous
Not applicable
Unusual circumstance. I am not aware of any solution for this at present. 

The only way you can capture the information of the recipent, of the forwarded mail is by gating the content with a form. 

But you are correct Jim the activity log will then appear incorrect.
kh-lschutte
Community Manager
Status changed to: Open Ideas