The icons in Jive can be really handy at helping you know what kind of content or area you are looking at - but only if you know what they mean. This is a guide, or key, to these different icons.
Icon | Meaning | Description |
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Status Update | A great way to "work out loud" and let people know what you are up to, or to spread the word on an event, new content, etc. | |
Blog post | Blog posts are typically the content choice for making announcements, sharing an opinion, or pointing out some new materials you have added to the community. | |
Document | Documents are meant to be used for reference, i.e. a more permanent record of a policy, product information, instructions, etc. It can have supporting attachments, but the "important stuff" should be captured in the document text. | |
Discussion Thread (not a question) | Discussion threads can be marked as questions or just discussions.
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Answered discussion question thread | This icon displays if a discussion post is marked as a question and the answer has also been marked as such. | |
Unanswered discussion question thread | This icon displays if a discussion post is marked as a question and no answer has yet been marked. If you are the one who asked the question and it has been answered, please mark it as answered by clicking the Correct Answer button. Please note: Questions where you expect a definitive answer should always be marked as questions. This will help you and others see:
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Uploaded file | A file that has been uploaded into Jive and not created directly in the community. | |
Powerpoint File document | This type of document is centered mostly around the Powerpoint attachment. | |
Excel File document | This type of document is centered mostly around the Excel attachment. | |
Word File document | This type of document is centered mostly around the Word attachment. | |
PDF File document | This type of document is centered mostly around the PDF attachment. | |
Idea | A type of content that you or others can create and vote on. If your community members vote positively, your idea gets more points; if they vote negatively, points are taken away. | |
Event | This community includes events. They can be created in selected places. You can opt to attend and event and download an entry into your personal calendar. | |
Video | A form of content that has been uploaded as a video file. | |
Poll | A lightweight way to ask a question of a large audience and gauge overall response. | |
Like | You can help improve the popularity of a blog post, discussion, document, or other type of content by rating or liking it. Popularity determines whether a piece of content is promoted in certain content widgets, for example, the Top Liked Content and Top Rated Content widgets. | |
Space | Formal, structured hierarchical community place where content can be stored and organized. Admission can be tightly controlled, not by invitation. | |
Group | Informal place, created by the community manager. Access to private or secret groups is controlled by the group administrator (the person who set the group up), but public and member's only groups can be seen by all employees. | |
Categories | Categories are words or phrases created by administrators within a particular place (a space or social group). If there are categories available in the place, it usually means that the place's administrator has given thought to how that place's content should be grouped. | |
Tags | A tag is a keyword that has been identified by the content creator as being helpful when searching for a piece of content. | |
Bookmark | Users can bookmark items they find important within or outside of the community. These are not the same as browser bookmarks. | |
Direct Messages | Members who follow each other in the community can have a private conversation (without sharing email info) |